Flipping into customer service or looking to sharpen your skills within the business or role you flipped to?
Take a walk down memory lane with me into my former role and explore two quick, affordable customer service courses designed to help you level up!
Powered by Udemy for Business, these courses range in price from $9.99 - $54.99 and take a little over an hour to complete. You'll also have direct access to Jenny if questions come up!
Your Customer Service Toolbox:
Best Practices for Beginners
PRICE: $54.99*
LENGTH: 57 minutes
Are you just dipping your toes into customer service or looking to up your game for your own business?
This course is all about giving you the real-world tips and skills you need to shine! Here’s what you’ll dive into:
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How to turn that frustrated customeinto a happy one who can’t wait to return
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Building customer appreciation programs that genuinely connect with people
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Navigating those tricky conversations and delivering tough messages with grace
Let’s roll up our sleeves and make customer service a positive experience for everyone involved!
Smart Tips:
Customer Service
PRICE: $54.99*
LENGTH: 57 minutes
Got a packed schedule but want to pick up some quick skills for working with customers, no matter your industry?
Check out this micro-learning series! It’s filled with bite-sized lectures that let you learn at your own pace, whenever and wherever you want. You’ll discover handy tips like:
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What to say when you’re stumped and don’t have the answer right away
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How to put a customer on hold without causing an uproar
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Ways to take care of yourself after dealing with a tough customer situation
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It’s all about making customer interactions smoother while keeping your sanity intact!